Privacy policy

The privacy of your data is a big deal to us. In this policy, we lay out: what data we collect and why; how your data is handled; and your rights to your data. We promise we will never sell your data.
This policy applies to all products built and maintained by us

What we collect and why

Our guiding principle is to collect only what we need.

Use of the Website

1. By using the Website, you acknowledge
2. If you violate any of the terms, we ma

Identity & access

When you sign up for our product, we may ask for identifying information such as you nickname, email address. That's just so you can personalize your new account, and we can send you invoices, updates, or other essential information. We'll never sell your personal info to third parties, and we won't use your name in marketing statements without your permission.

Geographic location data

1. We log all access to all accounts by full IP address so that we can always verify that no unauthorized access has happened. We keep this data for as long as your product account is active
2. We also log full IP addresses used to sign up a product account. We keep this record forever because they are used to reduce spam registrations.
3. Web analytic data - described further in the Website Interactions section - are also tied temporarily to IP addresses to assist with troubleshooting cases.

Website interactions

When you browse our websites or applications, your browser automatically shares certain information such as which (operating system and browser version) you are using. We track that information, along with the pages you are visiting, page load timing, and which website referred for statistical purposes like conversion rates and to test new designs. We sometimes track specific link clicks to help inform some design decisions. These web analytic data are tied to your IP address and user account if applicable and you are signed into our Services.

Cookies and Do Not Track

We do use persistent first-party cookies to store certain preferences, make it easier for you to use our websites, and support some in-house analytic. A cookie is a piece of text stored by your browser to help it remember your login information, site preferences, and more. You can adjust cookie retention settings in your own browser. To learn more about cookies, including how to view which cookies have been set and how to manage and delete them, please visit: www.allaboutcookies.org.

Voluntary correspondence

1. When you write to email address with a question or to ask for help, we keep that correspondence, including the email address, so that we have a history of past correspondences to reference if you reach out in the future.
2. We also store any information you volunteer like surveys. Sometimes when we do customer interviews, we may ask for your permission to record the conversation for future reference or use. We only do so if you give your express consent.

Information we do not collect

We don't collect any characteristics of protected classifications including age, race, gender, religion, sexual orientation, gender identity, gender expression, or physical and mental abilities or disabilities. You may provide these data voluntarily, such as if you include a pronoun preference in your email signature when writing into our Support team.

When we access or share your information

Our default practice is to not access your information. The only times we'll ever access or share your info are:
1. To provide products or services you've requested. We do use some third-party services to run our Services and only to the extent necessary process some or all of your personal information via these third parties.
2. To investigate, prevent, or take action regarding restricted uses. Accessing a customer's account when investigating potential abuse is a measure of last resort. We have an obligation to protect the privacy and safety of both our customers and the people reporting issues to us. We do our best to balance those responsibilities throughout the process. If we do discover you are using our products for a restricted purpose, we will report the incident to the appropriate authorities.

How we secure your data

All data is encrypted via SSL/TLS when transmitted from our servers to your browser. The database backups are also encrypted.

Our policies concerning children

Most of our websites and games are not for children and we do not knowingly collect any personal information from children . Children should not use these websites or games at any time. If we learn that we have inadvertently gathered personal information from a child , we will take reasonable measures to promptly remove that information from our records.

Suspension and Termination of Services

1. We have the right to immediately terminate the service provided to the user if (he/she) publishes illegal information, seriously violates social morality, or violates other prohibitive provisions of the law.
2. If the user commits improper behavior when receiving the service, we have the right to terminate the service provided to the user.

Delete Your Personal Data

1. You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
2. Our Service may give You the ability to delete certain information about You from within the Service.
3. You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
4. Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
span: 'If you have questions about exercising these rights or need assistance, please contact us at contact@haotuai.com, and we will respond to you as soon as possible.'